Coaching

I partner with tech leaders, managers, and high-level individual contributors to help you focus your energy, navigate tough moments, and build vibrant, quality teams.


What I bring to the table

  • A nuanced understanding of what’s needed as a leader: I was VP of a 50-person Experience group at Code for America, oversaw multiple teams working on VA.gov, and ran a consulting business. Read more about how I manage and what folks have to say about it.
  • A depth and breadth of tech knowIedge: I’ve worked as an individual contributor in engineering, research, and design, and have degrees in Computer Science and Information Management & Systems.
  • A proven record of successful leadership initiatives: I led experience projects related to design systems, accessibility, and multi-lingual design that measurably improved products like VA.gov and IRS’s direct file.
  • A focus on internal operations: I’ve built IC and manager career paths, performance evaluation structures, and practice health frameworks. Read more about design ops initiatives I’ve led.

I partner with intentional leaders like you to:

Focus your energy and boost your personal well-being, helping you answer questions like:

  • What do I actually want to get done in this role?
  • How do I effectively drive the initiatives I think are important?
  • What should I focus on this quarter/year in my role?
  • How do I stay centered and stable and prioritize my own life and health?

Navigate tough moments in your work or your organization’s journey, helping you answer questions like:

  • How do I have tough conversations with my direct reports, peers, or manager?
  • How do I support my team through a lay-off, and/or keep my team engaged post-layoffs?
  • How do I support my team and organization through a collective bargaining agreement?

Sharpen your team’s purpose, drive, and efficiency, helping you answer questions like:

  • How do I accurately measure the health and quality of my team?
  • How do I ensure that my team is doing work that matches organizational goals, while not giving up the things that matter to deliver good products and services?
  • How do I surface the work my team is doing to the executive level?
  • How do I staff my team in an efficient and flexible manner, while still retaining depth of expertise?
  • How do I keep my team engaged in a remote environment?
  • How do I manage folks with different abilities and neurotypes?

My offerings

My coaching offerings are tailored to your specific needs and goals. We’ll work collaboratively to identify your key challenges and develop a customized plan to overcome them. My approach combines practical strategies, effective communication techniques, and a focus on personal well-being.

Types of sessions I offer

Set blocks of sessions

If you’re struggling with a specific topic area, I can work with you to set up a coaching schedule to address this topic within a specific timeframe.

Recurring check-ins

You may want to access a coach at regular intervals. We can meet weekly, biweekly, or monthly.

One-off sessions

I offer one off sessions if you feel like you just need a coach / hype-person / brainstorming buddy every once in awhile.

Pricing

To make my services accessible to a wider range of leaders, I offer coaching sessions on a sliding scale. Schedule a free intro session with me to learn more.


Interested?

Or, send me a note at coaching@shawnahein.com