Make it Awkward
Why saying hard things matters at work (and how to actually do it)
I participated in a panel discussion with Active Voice, moderated by Sara Wachter-Boettcher, author of Design for Real Life and Technically Wrong: Sexist Apps, Biased Algorithms, and Other Threats of Toxic Tech
Create a Cohesive Civic Design Practice
… Across Agency, Vendors, and Contracts
I gave a talk with USDS’ Kevin Hoffman at Rosenfeld Media’s 2022 Civic Design Conference on what we did to create a cohesive UX practice across multiple vendors and contracts.
Forward Focus: Shawna Hein
A conversation with Code for America’s Vice President of Experience
I sat down with CfA’s Marcomms folks and talked about what mattered for me as a leader at Code for America.
How to keep good people
… while managing remotely
As more folks started managing remotely post-pandemic, I wrote a guide for managers on how to keep teams engaged.