ShawnaHein.com - Senior User Experience Designer

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About Me

I’m currently designing government digital services with Ad Hoc. I’m based in Northern California and have extensive experience in touch & mobile design as well as web and software.

I have a Master’s degree from the School of Information at the University of Californa, Berkeley, and an undergraduate degree in Computer Science (with a Sociology minor) from Oberlin College.

When I’m not designing, I’m knitting, hiking, sailing, playing music, reading, and baking.

Past Clients

What I Do

My skills cover user research & testing, interaction design & prototyping

User Research & Testing

I plan and conduct a variety of user research methods, including surveys, interviews, diary studies, contextual observation, and card sorts.

While I usually create a presentation for clients, I also design and execute many other deliverable types to optimally convey users' goals and needs. These deliverables include user profiles, experience maps, flow diagrams, and any other useful artifact.

Presentations

Research Deliverables
Flow Charts

Research Deliverables
User Profiles / Personas

Research Deliverables
Experience Maps

Research Deliverables

Expert Review / Heuristic Analysis

Interaction Design
Sketching

Interaction Design
Wireframing

Interaction Design
Prototyping

Interaction Design

Interaction Design

My interaction design process typically begins with many possible directions, iterations and rounds of client feedback. I start with high-concept, low-fidelity sketches and move on to high-fidelity wireframes.

I create simple prototypes with hotspots or more complex prototypes in HTML/CSS/jQuery depending on my clients' time and budget

Recent Work

Check out some of my recent work below

Job Matching iPhone App & Web Backend

Smart Phone, Web & Software
Pharmacy iPhone & Android Apps

Smart Phone
UN Humanitatrian Data Sharing Website

Web & Software
App Management Web App

Web & Software

Intrigued? Want to learn more or hire me?