• Life Technologies Eyetracking Study

    The Challenge Life Technologies deals with thousands of medical supplies and equipment that suppliers need to understand in great detail to make sure they are purchasing the right items. Life Technologies’ search tools need to be bullet-proof. They were about to launch a live version of their search and wanted to make sure through user […]

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  • Qualcomm Native Smartphone App Design & Testing

    The Challenge At the time Qualcomm came to us (at EchoUser), they were developing a new Smartphone platform with all-new native applications. They wanted us to help them design, initially, four new native applications for their platform, as well as think through their current design paradigms & specifications. What I Did As this was mostly […]

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  • Cisco Switch Setup Usability Study

    The Challenge A team at Cisco wanted to make sure their setup process & their documentation was usable and easy to understand. The goals of the study were to identify and prioritize usability issues for setting up the switch and documentation, and to provide recommendations and solutions to fix or improve the user experience in […]

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